PRIVACY POLICY

PRIVACY POLICY (Including PROTECTING YOUR CARDHOLDER ACCOUNT DATA).

At Prestige Coins & Collectables we take our valued customers privacy very seriously and we will only collect and use your personal information as outlined below.

We believe that our position on customer Privacy complies fully with the Privacy Act 1988 as amended.

COLLECTION OF PERSONAL INFORMATION

When you create an online Customer account the personal information we typically collect includes your:

Full Name
Delivery/Billing Address
Email Address
Telephone Number
Mobile Number
Date of Birth
Gender

This information is used in some or all of the following ways:

To deliver the products you have purchased
To update you on the delivery of the product and for customer support purposes
To provide you with relevant product information

When you register as a user on our website we will also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at any time by using the unsubscribe function within the electronic marketing material.

UPDATING YOUR PERSONAL INFORMATION

You can update your personal information anytime by accessing your account on our website.

SECURITY OF YOUR PERSONAL INFORMATION

We ensure that all information collected will be safely and securely stored.

DISCLOSURE OF PERSONAL INFORMATION

We do not ever sell or trade our customer’s personal information that is collected by us online with any third parties.

Your personal information collected online will only be disclosed within our company for internal use only.

We will only share aspects of your information with any other party (other than related companies) who are directly involved in the physical packaging and delivery of the products you have purchased off our website (eg if we drop-ship from a third party location or have a Third Party manage the packaging, handling and subsequent delivery of goods purchased from us).

Also it is only in exceptional circumstances where we may be legally obligated to disclose your personal information (eg as required under law or legal direction or for law enforcement purposes).

THE COLLECTION OF COMPUTER DATA

We untilise Google Analytics which is a service that tracks the number of visitors, their geographical location, and the keywords which bring them to our website and which pages they visited the most. This information relating to your visit to our site is collected for analysis and evaluation purposes so that we may make improvements to our site, the services we offer and the products we sell to our valued customers.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to modify and change our Privacy Statement at any time. Any changes to this policy will be published on our site (Under a specific heading ‘Changes in our approach to customer privacy – full details of these changes’).

ABOUT BREACHES OF CUSTOMER PRIVACY

If you believe that your privacy has been breached by us please contact us as soon as possible so we can take steps to resolve the issue to your satisfaction without delay.

COMPLAINTS ABOUT ALEDGED BREACHES OF CUSTOMER PRIVACY

If for any reason you are not completely satisfied with the way in which we handle your enquiry or complaint, please don’t hesitate to contact us and we will address your concerns in a professional and ethical manner.

CHANGES IN OUR APPROACH TO CUSTOMER PRIVACY – FULL DETAILS OF THESE CHANGES.

As at this current date there are no changes to be made in our Policy on customer Privacy nor are any changes anticipated in the next 3 months.